Questions
The things people ask us first.
If your question is not here, email partners@localkindness.com.au and a real person will answer it.
Do I need trade qualifications or experience?
No. The Three Foundation Services are built around care, reliability and everyday practical skills — not licensed trade work. Anything requiring a licensed electrician or plumber gets referred on, and we show you how to handle that well.
Is this a franchise?
No. You run your own business under the Local Kindness name, with an exclusive Location, our Operating System and our support. There is a clear written agreement in plain English, and you will have it well before you commit. You are a Partner, not a franchisee.
What exactly is a Location?
A Location is an exclusive operating area allocated to one Partner — usually a single suburb of roughly 3,000 to 6,000 households. One Location, one Partner, always. You never compete with another Local Kindness Partner for the same streets.
What does it cost to start?
There is a Partner fee covering your Location build, onboarding and ongoing platform support, plus your own basic tools, vehicle and insurance. We give you exact figures on the introductory call rather than publishing numbers that change by state and Location size.
How much can I earn?
That depends on how many hours you work and how quickly your Location comes to know you. We will walk you through the real numbers from Doubleview — jobs per week, average job value and repeat rates — so you can do the maths yourself instead of trusting a promise.
Is this a job or a business?
A business. Your Location, your name, your reputation, your decisions. The Platform gives you the system and support to build it, but what you grow belongs to you. Most Partners value that long-term ownership far more than a short-term wage.
Can I start part-time?
Yes, and most Partners do. Weekends and a couple of weekday afternoons is a common start. The system is designed so you can grow into it rather than gamble on it.
My Location is not open yet. Should I still apply?
Absolutely. Applications are how we decide which Locations to open next, and the first genuine local to raise their hand is usually the person who gets it when we do.
What if it is not for me after all?
Then we shake hands early. The application and introductory call exist so both sides can find that out before anyone spends money. We would much rather you say no than say yes to the wrong thing.
Do I get my own website?
Yes. Every Location gets its own page under localkindness.com.au with your name, photo, services and contact details, built and maintained for you. People in your Location find you, not a national form.
How much of what customers pay do I keep?
9 out of every $10 a customer pays goes to you, the Partner running the Location. Local Kindness keeps 1 in 10 to run and improve the platform. There's no lock-in and no minimum term — cancel your $25/week licence and walk away anytime.
Still weighing it up?
Applying is not committing. It starts a conversation about your Location and what the numbers really look like.
One Location. One Partner. One trusted local business.